Hi,
I submitted a WACCM subset download request, but I received the following error when trying to access the data package:
“Error while moving data packet from stage to temporary download.
[Errno 2] No such file or directory: 'stage/waccm-20260505183551861042.nc'”
Request time: 2026-05-05 18:29:15
Region: 15–60N, 145–55W
Dates: 2025-10-01 to 2025-10-02
Simulation: waccm
Could you please let me know whether this is a temporary server-side issue or if I should resubmit the request (I resubmitted the request, but I received the same error again.) ?
Thank you.
I submitted a WACCM subset download request, but I received the following error when trying to access the data package:
“Error while moving data packet from stage to temporary download.
[Errno 2] No such file or directory: 'stage/waccm-20260505183551861042.nc'”
Request time: 2026-05-05 18:29:15
Region: 15–60N, 145–55W
Dates: 2025-10-01 to 2025-10-02
Simulation: waccm
Could you please let me know whether this is a temporary server-side issue or if I should resubmit the request (I resubmitted the request, but I received the same error again.) ?
Thank you.